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Uber & Lyft Accidents

Rideshare Accident Lawyers In Memphis

Injured In An Uber Or Lyft Crash?

If you were injured in an Uber or Lyft crash, you are likely facing a confusing web of corporate insurance policies and aggressive adjusters trying to minimize your payout. The most critical step you can take right now is to secure medical treatment and decline any recorded statements from insurance companies. Because rideshare accidents involve complex liability frameworks between the driver, the rideshare company, and third-party motorists, establishing fault quickly is essential to protecting your right to full compensation for medical bills and lost wages.

Retaining a specialized rideshare accident lawyer in Memphis ensures that your rights are fiercely protected against large corporate legal teams. The attorneys at Donati Law, PLLC have direct experience in rideshare litigation and will immediately step in to preserve vital digital evidence from the app, handle all insurance communications, and relentlessly pursue the maximum financial recovery available for your specific case.

Contact Donati Law, PLLC today for a free consultation to review your Memphis rideshare accident claim. Hablamos español.

Why Injured Riders Choose Donati Law

After a rideshare crash, most people are looking for more than just legal knowledge. They want a team that listens, explains things in plain language, and stands beside them when large companies start asking questions. That is how we approach every case at Donati Law, PLLC. Our family has built this firm around the idea that every client has a story that deserves to be heard.

For more than 35 years, we have represented people in Memphis and the Mid-South who are up against employers, government agencies, and insurance carriers. Our attorneys have over 150 years of combined experience across personal injury, workers' compensation, disability, and related areas. This broad background helps us understand how a rideshare crash can affect your job, your income, and your long-term health.

When you hire our firm, you do not become a case number. We take time to learn how the crash has changed your daily life and what worries you most about the future. Our commitment to justice means we work to hold accountable those who caused your injuries, whether that is a distracted driver, a rideshare company’s insurer, or another party. The Donati Shield symbolizes our promise to protect our clients’ interests through ethical and determined advocacy.

We also know that many people worry about whether they can afford legal help. Our goal is to make it possible for injured people to talk with a Lyft accident attorney in Memphis without paying money up front. 

What To Do After A Rideshare Crash

The moments and days after an Uber or Lyft collision can feel overwhelming. You may be in pain, unsure whether your car is drivable, and already getting calls from insurance adjusters. Taking a few practical steps can help protect both your health and your ability to bring a claim later on.

Your safety and medical care come first. If you are seriously hurt, call 911 or ask someone to do it for you. Even if you think your injuries are minor, it is wise to see a doctor soon after the crash. Some injuries, such as concussions or soft tissue damage, may not fully appear until hours or days later, and a medical record can be important for any future injury claim.

It is usually helpful to involve law enforcement. Calling the Memphis Police Department or other local officers and making sure a report is created can provide an official account of the crash. When you speak with the officer, stick to the facts as you know them, and avoid guessing about speed or fault. An investigation may later show circumstances you could not see at the scene.

Rideshare crashes create specific types of evidence that can disappear quickly. If you are able, consider taking the following steps:

  • Save app information: Take screenshots of your Uber or Lyft app showing the trip, driver name, vehicle, and time of the ride.
  • Document the scene: Photograph vehicle positions, damage, skid marks, traffic signals, and any visible injuries.
  • Exchange details: Collect names, phone numbers, license plate numbers, and insurance information for every driver involved.
  • Identify witnesses: Ask bystanders or other passengers for contact information in case their statements are needed later.
  • Track your losses: Keep copies of medical bills, prescription receipts, and notes about missed work or activities.

Insurance companies may contact you soon after the collision, sometimes before you fully understand your injuries. You are generally not required to give a recorded statement right away. If multiple insurers are involved, such as a personal policy and a rideshare company policy, it can be especially confusing. Our team can discuss who may contact you, what information you should share, and how to protect yourself from being pressured into an early, unfair settlement.

Who May Be Liable In Rideshare Accidents

One of the most confusing parts of a rideshare crash is figuring out who should pay for the harm you suffered. In Tennessee, responsibility can involve the rideshare driver, another driver, a company that owns a vehicle, or more than one of these. Which insurance policy applies may depend in part on whether the rideshare app was off, on and waiting for a ride, or in the middle of a trip.

If you were riding with an Uber driver who had the app on and had accepted your trip, there is usually a layer of insurance connected to that situation. The same general idea can apply when you are in a Lyft vehicle during an active ride. When the app is off, the driver’s own auto insurance is often the first layer. When the app is on but no passenger is yet in the car, a different level of rideshare coverage may apply, in addition to personal insurance.

For someone hit by a rideshare vehicle while driving another car or walking, the picture can also be complex. The question is often whether the rideshare driver was using the app at the time, and whether another driver’s conduct was involved. A rideshare accident attorney in Memphis can review police reports, available digital data, and insurance information to help determine which policies may apply to your situation.

At Donati Law, PLLC, we work to identify every potential source of compensation that may be available. For many clients, this can include medical expenses, lost income, and other losses connected to the crash. The exact outcome depends on the facts of the case, but you should not have to sort through Tennessee liability rules and rideshare insurance structures by yourself. We sit down with you, explain how the law may apply, and discuss what steps make sense for you and your family.

How Our Memphis Team Supports You

Choosing a lawyer is not just about legal knowledge. It is about who you trust to stand with you as you recover. When you contact our firm after a rideshare crash, we start by listening. We want to understand how the collision happened, what medical care you are receiving, and how your injuries are affecting your work, family, and daily routines.

Our attorneys then walk you through the options that may be available. We explain how claims involving an Uber accident attorney Memphis or a Lyft accident lawyer Memphis issue can unfold, which insurance companies may be involved, and what information we would gather if you choose to move forward. We take care of communications with insurers and other parties, so you do not have to keep repeating your story to different adjusters.

Because we have practiced in Memphis for decades, we are familiar with the courts where many injury cases are filed, including the Shelby County Circuit Court. We also understand that local medical providers and clinics often have their own approaches to billing when an injury claim is pending. This local knowledge helps us give practical guidance about what you can expect at different stages of the process.

Throughout your case, our goal is to make a complex system feel more manageable. We keep you informed, answer your questions, and explain legal terms in everyday language. You will know that our family-run team is working to protect your interests, and that you have someone to call when new questions or challenges come up. When you are ready to talk about your Uber or Lyft crash, you can reach us without any obligation to hire us just for calling.

Frequently Asked Questions

Who is liable for my medical bills after an Uber or Lyft accident in Memphis? 

Liability depends on the driver's status at the moment of the crash. If the driver was logged into the app and transporting a passenger, the rideshare company's commercial insurance policy typically covers the damages. If the app is off, the driver's personal insurance applies. Our attorneys investigate the digital logs to determine exactly which insurance policies are responsible for your medical expenses and lost wages.

Should I speak with the rideshare insurance adjuster before hiring a lawyer? 

You should never provide a recorded statement or accept a preliminary settlement offer from any insurance company without legal representation. Adjusters are trained to minimize your claim and may use your statements against you. Let the attorneys at Donati Law, PLLC, handle all communications to ensure your rights and potential compensation are fully protected.

How much is my Memphis rideshare accident case worth? 

The value of your claim depends on several factors, including the severity of your injuries, total medical expenses, lost income, and the long-term impact on your life. There is no standard settlement amount for these cases. A thorough evaluation of your medical records and financial losses allows us to calculate the true value of your claim and demand fair compensation.

What should I do immediately after a crash while riding in a rideshare vehicle? 

Seek emergency medical attention right away, even if you feel fine, as some injuries take days to show symptoms. Call the police to file an official report, take photos of the scene if you are physically able, and screenshot your rideshare app showing your trip details. Then contact a specialized attorney to begin preserving critical evidence before it disappears.

How long do I have to file a personal injury lawsuit after a rideshare crash in Tennessee? 

In Tennessee, the statute of limitations for personal injury claims is generally one year from the date of the accident. This is a strict deadline, and waiting too long means you could permanently lose your right to seek financial compensation. Reaching out to legal counsel immediately ensures your claim is filed well within the legal time limits.

Secure the Compensation You Deserve After a Memphis Rideshare Crash

Navigating the complex insurance claims process after a severe Uber or Lyft collision requires immediate legal intervention. The legal team at Donati Law, PLLC, is ready to investigate your Memphis rideshare accident, protect you from aggressive adjusters, and fight relentlessly for your maximum financial recovery.

 Do not let corporate insurance companies dictate your future. Schedule your free and confidential case evaluation with our rideshare accident attorneys today.



Real Results For Real People

Our firm accepts every case with the motivation to do all we can to help that client receive the compensation they deserve. With a drive to win, a passion for justice, and the tenacity to fight, we have successfully secured millions of dollars in verdicts and settlements for our clients.

  • $1.8 Million Misclassified Employee
  • $1 Million Overtime Dispute
  • $400,000 Wages Dispute

Built on Client Satisfaction

With a commitment to improving lives, we are truly invested in protecting the well-being of our clients. Every person we work with is going through a unique situation, and we offer personalized counsel to meet each client’s specific needs.

    Professional, efficient, knowledgeable, and responsive.
    “Ruchee Patel at Donati Law firm in Memphis is the best! She and her team are professional, efficient, knowledgeable, and responsive - highly recommended!”
    - Amy M.

A Tradition of Legal Excellence

Our team of professionals seek justice one client at a time, because every client is a cause we believe in. We keep things simple, by consistently showing our dedication not only to the law, but to our clients. Passionate about honoring the law and respecting every client, our firm strives to make the legal changes that are needed to improve the lives of people throughout our community.